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Wasaga Family Foot & Orthotic Clinic 

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Frequently asked questions 

Do I Need to See a Chiropodist?

Anyone with a foot-related concern, including knee, hip, or back pain, should have an assessment with a Chiropodist. Chiropodists have thorough training with the body’s vascular, neurological, musculoskeletal, and dermatological systems.

In summary, chiropodists treat foot pain, heel pain, ingrown toenails, child foot pain/alignment issues, fungal toenails, infections, warts, wounds, and more. You only get two feet in life, so preventive medicine is necessary.

How do I Prepare for my Initial Visit?

First, call or email us about your concern, and we will book your first appointment time. Next, We will send you an online intake form (received via email) to complete/submit.  Note you also have the option to complete the form in the office; please arrive 10-15min before your appointment starts if you plan to do this.

Otherwise, before your appointment, it’s best to prepare a list of the medications you are taking and consider if you recently had an X-ray, Ultrasound, or MRI done regarding your foot injury to bring these results in on your appointment day.

Lastly, if you have third-party medical insurance, please bring your card, including the full name of the policy member, policy number, and policy ID. It is best to inquire about your coverage with your insurance company first because insurance plan coverages vary, and we may be unable to provide your coverage amount.

Can a Chiropodist Perform Surgery?

Yes, a Chiropodist can perform surgical procedures down to but not including bone. However, surgery is usually considered after conservative options have been exhausted.

Do I need a doctor referral?

Although welcome, a referral is not required to visit your Chiropodist. Chiropodists are primary health care practitioners. If you have questions about your insurance coverage, we always do our best to help you determine your coverage limits/requirements. 

Is the clinic wheel-chair accessible?

Yes, the clinic is completely wheel-chair accessible and we have accessibility parking outside the front door.

Are Chiropody services covered by OHIP?

No, chiropody services are not covered by the Ontario Health Insurance Plan. Chiropody Services are covered by most third-party insurance providers, extended health care plans, Veterans’ Affairs, WSIB, and ODSP, and/or can be used for income tax health deduction purposes.

However, we offer direct billing services. That said, a select few insurance companies/plans have limitations for direct billing. If we cannot offer direct billing, we will assist you with submitting your claim to your insurance company.

What is the Difference Between a Plantar Wart, Callus, and Corn?

Warts (verruca) are caused by the Human Papilloma Virus, a virus that lives in the top layer of the skin, commonly contracted by walking barefoot in public places. However, when covered by calluses on the bottom of the feet, warts can be confused.

Callus (hyperkeratosis) is diffuse thicker skin commonly caused by friction. In comparison, a corn (heloma durum) is formed in response to excess pressure and creates a ball of hard skin that feels like walking on a stone.

All can be treated in our clinic.

A simple way to differentiate the lesions is the pinch/push test: if the lesion hurts when you pinch it, it is likely a plantar wart; if it hurts only when pushing in on it, it is likely a corn!