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Frequently asked questions 

Do I Need to See a Chiropodist?

Anyone with a foot-related concern, including knee, hips, or back pain, should have an assessment with a Chiropodist. Chiropodists have thorough training with the vascular, neurological, musculoskeletal, and dermatological systems of the body. Chiropodists treat foot pain, heel pain, ingrown toenails, child foot pain/alignment issues, fungal toenails, infections, warts, wounds, and much more. You only get two feet in life, so preventive medicine is the best medicine.

Can a Chiropodist Perform Surgery?

Yes, a Chiropodist can perform surgical procedures down to but not including bone. However, surgery is usually considered after conservative options have been exhausted.

How do I Prepare for my Initial Visit?

Complete/submit the online intake form (received via email), or if completing it on paper in the office, please arrive 10-15min before your appointment starts time to ensure it is complete by your appointment start time.

If you are taking medications, please have a list ready.

If you have third-party medical insurance, please bring your card, including the full name of the policy member, policy number, and policy ID. It is best to inquire about your coverage with your insurance company first because insurance plan coverages vary, and we may not be able to provide your coverage amount.

If you recently had an X-ray, Ultrasound, or MRI done regarding your foot injury, it is helpful to bring a copy of the results.

What is the Difference Between a Plantar Wart, Callus, and Corn?

Warts (verruca) are caused by the Human Papilloma Virus, a virus that lives in the top layer of the skin, commonly contracted by walking barefoot in public places. However, when covered by calluses on the bottom of the feet, warts can be confused.

Callus (hyperkeratosis) is diffuse thicker skin commonly caused by friction. In comparison, a corn (heloma durum) is formed in response to excess pressure and creates a ball of hard skin that feels like you are walking on a stone.

All can be treated in our clinic.

A simple way to differentiate the lesions is the pinch/push test: if the lesion hurts when you pinch it, it is likely a plantar wart; if it hurts only when pushing in on it, it is likely a corn!

How can laser therapy help my pain?

Pain relief lights (Low-Level Laser Therapy) are an effective medical device that alleviates pain and stimulates healing at the cellular level by concentrating a broad-spectrum light through an innovative water-based filter. Developed and tested in Canada, FDA approved, pain relief light therapy has been proven to decrease pain, injury, and accelerate the healing process.

What is Photodynamic Therapy?

Photodynamic therapy (PDT) is a treatment that uses a photosensitizing agent and a particular type of red LED light. When photosensitizers are exposed to a specific light wavelength, they produce oxygen that kills nearby cells.

This is very effective for fungal nails (ex. ToeFx available in clinic). There are no pain or side effects.

What is the difference between a Chiropodist and Podiatrist?

Chiropodists and Podiatrists are the only primary healthcare professionals specializing in treating and preventing diseases, disorders, or dysfunctions of the foot. In Ontario, American trained Podiatrists and Canadian trained Chiropodists are regulated by the same College of Chiropodists of Ontario and are called Chiropodists. 

Chiropody-controlled acts include drug prescriptions, soft tissue surgery, and injections.

Do I need a doctor referral?

Although welcome, a referral is not required to visit your Chiropodist. Chiropodists are primary health care practitioners. If you have questions about your insurance coverage, we always do our best to help you find out your individual coverage limits/requirements. 

Do you direct bill?

Yes, we offer direct billing services. That said, a select few insurance companies/ plans have limitations for direct billing. If we cannot offer direct billing, we will assist you with submitting your claim to your insurance company. 

Is the clinic wheel-chair accessible

Yes, the clinic is completely wheel-chair accessible and we have accessibility parking outside the front door.

Are Chiropody services covered by OHIP?

No, chiropody services are not covered by the Ontario Health Insurance Plan. Chiropody Services are covered by most third-party insurance providers, extended health care plans, Veterans’ Affairs, WSIB, and ODSP, and/or can be used for income tax health deduction purposes.